Support
We’re here.
Zohra is a pregnancy companion and keepsake diary. If something isn’t working, or something isn’t clear, write to us. A person reads every message.
Contact
Email: hello@mkstudiosgroup.com
We aim to reply within two business days, usually sooner.
Common questions
Where is my data kept? Without an account, on your phone: your entries, photos and settings live in a local database on your device. Signing in starts the sync, and from then on your record is also kept on our servers so it survives a lost phone and reaches the partner you invite. Our privacy policy has the whole story.
How do I delete everything? In the app: You, then Settings, then Delete my account. It takes your record off this phone and off our servers in the same press. The full instructions
Billing and Zohra Plus. Apple handles every payment, so billing questions start in the Settings app on your iPhone: tap your name, then Subscriptions, to see, change or cancel Zohra Plus. Refunds are Apple’s to give, at reportaproblem.apple.com. On a new phone, You, then Settings, then Restore purchases brings a plan back. Write to us if anything there does not match what you bought. The three choices
I found a bug. Tell us what you tapped and what you saw. A screenshot helps. We take these seriously and fix them in order of harm.
A feature says it isn’t ready yet. Zohra tells you honestly when a surface isn’t wired rather than pretending. Those surfaces arrive in updates.
Something urgent about your pregnancy?
Zohra is a journal and companion, not medical care. For symptoms, concerns, or anything urgent, contact your provider or local emergency services first. The app will always tell you the same.
Zohra · MK Studios Group LLC · hello@mkstudiosgroup.com · Privacy policy · Terms